{"id":1300,"date":"2020-09-15T22:23:40","date_gmt":"2020-09-15T22:23:40","guid":{"rendered":"https:\/\/stronganswer.pt\/?page_id=1300"},"modified":"2025-09-19T10:19:33","modified_gmt":"2025-09-19T10:19:33","slug":"it-support","status":"publish","type":"page","link":"https:\/\/strong-answer.com\/en\/servicos\/suporte-informatica\/","title":{"rendered":"Assistance"},"content":{"rendered":"

Discover our technical assistance contract.<\/span><\/h2><\/div><\/div><\/div>
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Remote and on-site technical support<\/h4><\/div>
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We offer support to resolve technological problems via remote or face-to-face access, guaranteeing a quick and efficient response.<\/div><\/div><\/div>
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Preventive maintenance<\/h4><\/div>
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We carry out periodic checks to identify possible faults or problems before they impact the system's operation<\/p>\n<\/div><\/div><\/div>

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Software updates<\/h4><\/div>
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We keep your systems and applications up to date with the latest software versions to ensure security and optimised performance.<\/p>\n<\/div><\/div><\/div>

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Data backup and recovery<\/h4><\/div>
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We implement backup strategies to protect your important data and guarantee recovery in the event of loss or failure.<\/p>\n<\/div><\/div><\/div>

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Cyber security<\/h4><\/div>
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We implement security measures to protect your systems against cyber threats, such as antivirus, firewall and intrusion detection.<\/div><\/div><\/div>
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Configuring networks and devices<\/h4><\/div>
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We help configure internal networks, devices and peripherals, ensuring a well-integrated technological infrastructure.<\/div><\/div><\/div>
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Technology consultancy<\/h4><\/div>
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We offer advice and recommendations on technologies and solutions that are suited to the specific needs of your business.<\/div><\/div><\/div>
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Performance monitoring:<\/h4><\/div>
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We monitor the performance of your systems to identify possible bottlenecks and improve efficiency.<\/div><\/div><\/div>
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Training and capacity building<\/h4><\/div>
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We provide training for your employees, enabling them to use technology more effectively.<\/p>\n<\/div><\/div><\/div>

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24\/7 support<\/h4><\/div>
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We provide technical assistance at all hours of the day to ensure you have help when you need it most.<\/div><\/div><\/div>
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Installations<\/p>\n<\/div>

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5.030<\/h3><\/div><\/div><\/div>

Customers<\/p>\n<\/div>

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1200<\/h3><\/div><\/div><\/div>

Remote Assistance<\/p>\n<\/div>

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+ 20.000<\/h3><\/div><\/div><\/div><\/div><\/div>

We offer different types of IT support to meet your company's diverse needs..<\/span><\/h2><\/div>

That's why each type of IT support has its advantages and is chosen based on the complexity of the problem, the availability of resources and the specific needs of your company.<\/p>\n<\/div><\/div><\/div>

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Remote technical support<\/h4><\/div>

In this type of support, technicians access equipment remotely to diagnose and resolve problems. This allows for a quick and efficient response, without the need to travel physically.<\/p>\n<\/div><\/div><\/div>

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On-site technical support<\/h4><\/div>

It involves technicians physically visiting your company to solve problems that cannot be solved remotely. This type of support is useful for complex issues or situations where maintenance is required on specific hardware.<\/p>\n<\/div><\/div><\/div>

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Telephone support<\/h4><\/div>

Customers contact our support team by telephone to report problems and receive advice on how to resolve them. This type of support is efficient for simple and quick issues.<\/p>\n<\/div><\/div><\/div>

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Online support<\/h4><\/div>

It involves using our internal portal to provide technical assistance in real time.<\/p>\n<\/div><\/div><\/div>

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IT Support (Information Technology)<\/h4><\/div>

In addition to traditional technical support, we have comprehensive infrastructure management, systems monitoring, cyber security and technology consultancy services.<\/p>\n<\/div><\/div><\/div>

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Software support<\/h4><\/div>

We help your company with software problems such as installation, updating, compatibility and bug fixing.<\/p>\n<\/div><\/div><\/div>

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Hardware support<\/h4><\/div>

We deal with hardware problems, diagnose faults, repair and replace parts.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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We guarantee peace of mind.<\/span><\/p><\/h3><\/div>

You can count on our specialised support to solve any technological problems and keep everything running smoothly.<\/p>\n<\/div><\/div><\/div>

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We provide solutions!<\/span><\/h3><\/div>

What's more, you can count on our technical assistance to solve any technological challenge and guarantee the full operation of your equipment and systems.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

We solve your problem remotely in just a few minutes!<\/span><\/h1><\/div>
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Contact<\/h2><\/div>
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in**<\/span>@***********<\/span>er.com<\/span><\/a>
\n(+351) 282 085 534<\/a><\/p>\n<\/div><\/div><\/div>

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Timetable<\/h2><\/div>
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Monday - Friday<\/p>\n

(09:00 - 13:00) - (14:00 - 19:00)<\/p>\n<\/div><\/div><\/div>

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